Privacy Policy

Protection of personal data according to the LOPD

Barcelona Best Friend Real Estate SL, in application of the effective norm in the matter of protection of personal character data, informs that the personal data that are collected through the forms of the web site barcelonabestfriend.com will be included in the specific automated files of the users of the services of barcelonabestfriend.com

The collection and automated processing of personal data is intended to maintain the business relationship and the development of tasks of information, training and advice and other activities of Barcelona Best Friend Real Estate, SL.

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the purpose set out above.

Barcelona Best Friend Real Estate SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and their free circulation.

The user may at any time exercise his/her rights of access, opposition, rectification and cancellation recognised in the aforementioned Regulation (EU). Users may exercise these rights by sending an email to marc@barcelonabestfriend.com or to Dr. August Pi i Sunyer, 3, local 1, 08034, Barcelona.

Purpose of the processing of personal data

For what purposes will we process your personal data?

At Barcelona Best Friend Real Estate, SL, we will treat your personal data collected through the barcelonabestfriend.com website for the following purposes:

  1. In case of hiring goods and services offered through barcelonabestfriend.com to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of service.
  2. Sending of information requested through the contact forms available at barcelonabestfriend.com
  3. Submission of news bulletins, as well as commercial promotional and / or advertising communications from Barcelona Best Friend Real Estate SL and its sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields called registers are obligatory, being impossible to carry out the expressed purposes if these data are not provided.

How long will the collected data be kept?

The personal data provided will be kept for as long as the business relationship is maintained or you do not request its deletion and during the term for which legal liability for the services provided may arise.

Legitimation

The treatment of your data is carried out with the following legal bases that legitimize it:

  1. The request for information and / or the recruitment of the services of Barcelona Best Friend Real Estate SL, whose terms and conditions will be made available to you in any case, prior to a possible recruitment.
  2. Free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which, after reading it, may be accepted by a declaration or by a declaration Clear affirmative action, like the marked one of a square prepared to this effect.

In the event that you do not provide us with your information or do it incorrectly or incomplete, we will not be able to answer your request, which is completely impossible to provide you with the requested information or to carry out the contracting of the services.

Recipients

The data will not be communicated to any third party other than Barcelona Best Friend Real Estate SL, except for legal obligation.

Data collected by users of the services

In those cases in which the user uploads files with personal data in the shared hosting servers, Barcelona Best Friend Real Estate SL will not be responsible for the non-compliance by the user of the GDPR.

Retention of data complying to LSSI

Barcelona Best Friend Real Estate SL informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the essential information to identify the origin of the data hosted and the time at which the service was initiated. The retention of these data does not affect the secrecy of communications and may only be used in the framework of a criminal investigation or to safeguard public security, being made available to judges and / or courts or the Ministry that so requires.

The communication of data to the police will be made in accordance with the provisions of the regulations on the protection of personal data.

Intellectual property rights

Barcelona Best Friend Real Estate SL owns all copyright, intellectual and industrial property, know how, and all rights related to the contents of the site barcelonabestfriend.com and the services offered therein, as well as the programs necessary for its implementation and related information.

No reproduction, publication and / or not strictly private use of the contents, in whole or in part, of the website barcelonabestfriend.com without the prior written consent.

Software Intellectual Property

The user must respect the third party programs made available by Barcelona Best Friend Real Estate SL even if they are free and/or publicly available.

Barcelona Best Friend Real Estate SL has the necessary rights of exploitation and intellectual protection of the software.

The user does not acquire any right or licence for the service contracted over the software necessary for the provision of the service, nor over the technical information to follow the service, with the exception of the rights and licences necessary for the fulfilment of the services contracted and only for the duration of the same.

For any update that exceeds the fulfillment of the contract, the user will need written authorization from Barcelona Best Friend Real Estate Sl, being prohibited to the user to access, modify and visualize the configuration, structure and files of the services property of Barcelona Best Friend Real Estate SL, assuming the civil and penal responsibility derived from any incident that can take place in the servers and security systems as a direct consequence of a negligent and malicious action on its part.

Intellectual property of the hosted contents

It is prohibited the use contrary to the legislation on intellectual property of the services provided by Barcelona Best Friend Real Estat SL and in particular of:

  • The use that is contrary to Spanish law or infringes the rights of third parties.
  • The publication or transmission of any content that in the opinion of Barcelona Best Friend Real Estate SL, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
  • The 'cracks', serial numbers of programs or any other content that violates intellectual property rights of third parties.
  • The collection and/or use of personal data of other users without their express consent or in contravention of Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and their free movement.
  • The use of the domain's mail server and e-mail addresses for sending unwanted bulk mail.

The user has full responsibility for the content of his website, the information transmitted and stored, hypertext links, third party claims and legal actions regarding intellectual property, third party rights and protection of minors.

The user is responsible for the respect of the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as the universal principles of the use of the Internet.

The user will indemnify Barcelona Best Friend Real Estate SL for the expenses generated by the imputation of Barcelona Best Friend Real Estate SL in any cause the responsibility of which was imputable to the user, including legal defence fees and expenses, even in the case of a not definitive judicial decision.

Protection of hosted information

Barcelona Best Friend Real Estate SL makes backups of the contents hosted on its servers. However, it is not responsible for the accidental loss or deletion of data by users. In the same way it does not guarantee the total replacement of the data erased by the users, since the mentioned data could have been suppressed and/or modified during the period of time elapsed since the last existing backup copy.

The services offered, with the exception of specific backup services, do not include the replacement of the contents conserved in the backup copies made by Barcelona Best Friend Real Estat SL, when this loss is attributable to the user. In this case, a fee will be determined according to the complexity and volume of the recovery, subject to user acceptance.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Barcelona Best Friend Real Estate SL.

Commercial Communications

In application of the LSSI, Barcelona Best Friend Real Estate SL will not send advertising or promotional communications through e-mail or any other equivalent electronic means of communication that have not been previously requested or expressly authorised by the addressees of the same.

In the case of users with whom there is a previous contractual relationship, Barcelona Best Friend Real Estate SL is authorized to send commercial communications referring to products or services of Barcelona Best Friend Real Estate SL that are similar to those initially contracted with the client.

In any case, the user, after proving its identity, may request not to receive further commercial information through the channels of Customer Service.